Customer Service Clerk 1 - Part Time

Customer Service Clerk I- (Part Time)
Utility Customer Service Department

JOB SUMMARY
This position is under direct supervision of the Billing Clerk, acts as Receptionist, greets the public, answers telephones, responds to questions as appropriate, and receives payments. This job is responsible for researching account information, processing collection of payments, answering inquiries, preparing related information, and maintaining documentation. This job works within a general outline of work to be performed and develops work methods and sequences under general supervision. Additionally, this position is responsible for greeting and directing civilians with general inquiries pertaining to City-wide services.
 

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